While there are some circumstances for which Succession Link may issue a refund, our Terms of Service states that payments to Succession Link, including but not limited to annual subscriptions, monthly subscriptions, and registration fees, are non-refundable. We still welcome members to request a refund by completing a Refund Request Form. Our staff will review the claim and directly contact the requestor to discuss their issue and determine if a refund will be processed. There is a non-refundable $100.00 fee to review and process the Refund Request Form and confer with the requestor. Please note that submission of the Refund Request Form and fee does not guarantee that a refund will be issued. Refunds may be issued only in extenuating circumstances as Succession Link deems necessary. Our Customer Support staff is always available to Premier Members, and happy to work with you to understand your issue and provide appropriate solutions or advice to ensure that you are able to take full advantage of Succession Link to add value to your practice. Please see below for an excerpt from our Terms and Service Agreement on our Refund Policy.

8. Refund Policy

Any money paid to Succession Link for its Services, including but not limited to annual subscriptions, monthly subscriptions, and registration fees, are non-refundable. However, Users may submit a Refund Request Form along with a non-refundable $100.00 processing fee. This Form will be reviewed by Succession Link and if it deems appropriate, will issue a refund or a portion thereof. Refunds may be made only in extenuating circumstances, and submission of this Form and the processing fee does not a guarantee that any refund will be provided to User.

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